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Support via Slack

Issues relating to customer support via Slack

Recently, based on average data, it looks like this system has gone down for about 15 minutes at a time.

4 entries, newest to oldest

27 July 2023 at 09:36 UTC

Issues with contact via Slack

Resolved after 60m of downtime
29 July 2019 at 14:53 UTC

Issues with contact via Slack  ℹ

We’re having issues sending and receiving some messages. Slack have an incident detailing this. Update: This is now resolved
28 May 2019 at 09:30 UTC

Slow response times due to fire  ℹ

There is a fire in our building. The company has decamped to another location and are online but at reduced capacity. Update 11:51 The fire brigade have given the all clear and we are now back online …
05 April 2019 at 01:55 UTC

Issues with contact via Slack  ℹ

Slack has advised that customers are experiencing degraded functionality on their service. We haven’t actually noticed any issues ourselves but suspect that issues maybe affecting customers …