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Networking outage

31 January 2022 at 08:32 UTC

WordPress Hosting Support via Email

We are currently tracking an outage affecting our WordPress and support e-mail systems which started at 08:32 this morning. This seems to be a networking fault in the datacentre hosting our infrastructure. The services aren’t completely offline however a lot of requests are being rejected. We have raised an issue with the datacentre hosting your server and are are awaiting a reply. We are tracking a large number of issues with servers in this datacentre so we imagine they are already working on a resolution. We’ll update you when we have more information

Update (31 Jan at 09:52 UTC) The Datacentre has replied with: “An issue was impacting IPv6 connectivity in our London data center was identified starting at ~8:22AM UTC. This issue has since been corrected as of ~9:33AM UTC. We will be monitoring this to ensure that it remains stable”.

Resolved (31 Jan at 10:00 UTC) We are happy that all systems have returned to normal. We did identify issues affecting IPv4 as well as IPv6 however this may well have been systems failing over to IPv4.

Last updated: 09 November 2022 at 16:47 UTC