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Incident history


09 November 2022 at 11:00 UTC

Scheduled Maintenance: Migration of Company E-mail

Resolved after 3h 0m of downtime
17 August 2022 at 21:00 UTC

Reboot of WordPress Hosting server - Scheduled Maintenance  ℹ

Our Wordpress hosting servers will be rebooted on Wednesday between 21:00 and 23:59 BST on Wednesday 17th Aug 2022 to install a number of critical updates. These include important security …
02 August 2022 at 22:28 +0100

Networking outage  ℹ

We are currently tracking another outage affecting our WordPress Hosting and support e-mail systems which started at 22:28 this evening (UK Time). This seems to be a networking fault in the datacentre …
01 August 2022 at 22:38 +0100

Networking outage  ℹ

We are currently tracking an outage affecting our WordPress Hosting and support e-mail systems which started at 22:38 this evening (UK Time). This seems to be a networking fault in the datacentre …
27 July 2022 at 20:00 +0100

Security Patching of cPanel Hosting server - Scheduled Maintenance  ℹ

The violet cPanel hosting server will have some downtime causing patches applied on Wednesday 27th July between 20:00 and 00:00 GMT to install a number of critical updates. These include important …
09 April 2022 at 20:00 +0100

Reboot of cPanel Hosting server - Scheduled Maintenance  ℹ

The violet cPanel hosting server will be rebooted on Saturday between 20:00 and 00:00 GMT on Saturday 9th Apr 2022 to install a number of critical updates. These include important security …
28 March 2022 at 19:24 +0100

Slow sites on WordPress hosting servers  ℹ

At 19:24 we were notified that sites on our WordPress hosting were running slowly. Investigating (28 Mar at 19:52 +0100) We have identified that one of our security partners responsible for …
12 March 2022 at 07:00 UTC

Reboot of WordPress Hosting server - Scheduled Maintenance  ℹ

Our Wordpress hosting servers will be rebooted on Thursday between 07:00 and 12:00 GMT on Saturday 12th Mar 2022 to install a number of critical updates. These include important security enhancements. …
31 January 2022 at 08:32 UTC

Networking outage  ℹ

We are currently tracking an outage affecting our WordPress and support e-mail systems which started at 08:32 this morning. This seems to be a networking fault in the datacentre hosting our …
18 January 2022 at 00:00 UTC

Scheduled Network Maintenance  ℹ

The datacentre hosting these services will be performing network maintenance on Tuesday 18 January 2022 from 00:00 (UTC) until 03:30 (UTC). During this window, they will be performing code upgrades on …

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