No issues detected
Hosting
WordPress Hosting   (?) Customers on our WordPress only hosting platform Operational
cPanel Hosting   (?) Customers on our cPanel hosting platform Operational
DNS & Domain Names   (?) Customers on our WordPress only hosting platform Operational
LAMP Hosting   (?) Customers on our LAMP hosting platform Operational
Yellow   (?) Customers on our Yellow hosting platform Operational
Orange   (?) Customers on our Orange hosting platform Operational
Support
Support via Email   (?) Issues relating to customer support via E-mail Operational
Support via Phone   (?) Issues relating to customer support via Telephone Operational
Support via Slack   (?) Issues relating to customer support via Slack Operational

Incident history


12 January 2022 at 13:24 UTC

Outage of our WordPress Hosting services  ℹ

We were alerted to an outage with our WordPress hosting services between 13:24 and 13:30 UK time. A number of malicous IPs were scanning sites causing increased resource usage. Our ratelimiting …
07 December 2021 at 23:00 UTC

Network Maintenance of cPanel Hosting  ℹ

22 November 2021 at 10:02 UTC

Support Phonelines unavaliable  ℹ

We have identified an issue with our external phone number becoming unavaliable. Resolved (22 Nov at 10:35 UTC) We have identified the issue (it was DNS) which has now been resolved. All calls in and …
09 November 2021 at 13:40 UTC

Reboot of WordPress Hosting server - Scheduled Maintenance  ℹ

Our Wordpress hosting servers will be rebooted on Thursday between 08:00 and 12:00 GMT on Tue 23rd Mar 2021 to install a number of critical updates. These include general performance improvements and …
13 October 2021 at 07:21 UTC

Office phone system unavaliable  ℹ

Our office phone system is currently offline. We are investigating Resolved (13 Oct at 09:24 +0100) We have identified that the datacentre hosting our phone system are having some networking …
10 September 2021 at 23:00 +0100

cPanel Hosting - Network Maintenance  ℹ

The Datacentre that hosts our cPanel servers will be carrying out core network upgrades. Customers may see a small period of disruption whilst services are moved between pairs of equipment. All …
09 September 2021 at 23:00 +0100

cPanel Hosting - Network Maintenance  ℹ

The Datacentre that hosts our cPanel servers will be carrying out core network upgrades. Customers may see a small period of disruption whilst services are moved between pairs of equipment. All …
08 September 2021 at 23:00 +0100

cPanel Hosting - Network Maintenance  ℹ

The Datacentre that hosts our cPanel servers will be carrying out core network upgrades. Customers may see a small period of disruption whilst services are moved between pairs of equipment. All …
07 September 2021 at 23:00 +0100

cPanel Hosting - Network Maintenance  ℹ

The Datacentre that hosts our cPanel servers will be carrying out core network upgrades. Customers may see a small period of disruption whilst services are moved between pairs of equipment. All …
06 September 2021 at 23:00 +0100

cPanel Hosting - Network Maintenance  ℹ

The Datacentre that hosts our cPanel servers will be carrying out core network upgrades. Customers may see a small period of disruption whilst services are moved between pairs of equipment. All …

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