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Support via Email

Issues relating to customer support via E-mail

Recently, based on average data, it looks like this system has gone down for about 78 minutes at a time.

24 entries, newest to oldest

09 November 2022 at 11:00 UTC

Scheduled Maintenance: Migration of Company E-mail

Resolved after 3h 0m of downtime
02 August 2022 at 22:28 +0100

Networking outage  ℹ

We are currently tracking another outage affecting our WordPress Hosting and support e-mail systems which started at 22:28 this evening (UK Time). This seems to be a networking fault in the datacentre …
01 August 2022 at 22:38 +0100

Networking outage  ℹ

We are currently tracking an outage affecting our WordPress Hosting and support e-mail systems which started at 22:38 this evening (UK Time). This seems to be a networking fault in the datacentre …
31 January 2022 at 08:32 UTC

Networking outage  ℹ

We are currently tracking an outage affecting our WordPress and support e-mail systems which started at 08:32 this morning. This seems to be a networking fault in the datacentre hosting our …
18 January 2022 at 00:00 UTC

Scheduled Network Maintenance  ℹ

The datacentre hosting these services will be performing network maintenance on Tuesday 18 January 2022 from 00:00 (UTC) until 03:30 (UTC). During this window, they will be performing code upgrades on …
27 July 2021 at 21:21 +0100

Connectivity to Support Email and Wordpress Hosting  ℹ

We currently have intermittent connectivity issues to our email and wordpress hosting servers. Ongoing (27 Jul at 21:37 +0100) This apears to be an issue with connectivity between the datacentre …
22 February 2021 at 01:00 UTC

E-mail could be delayed or bouncing  ℹ

E-mail to and from Dogsbody Technology could be delayed or bounce. We are currently investigating the issue. Update 09:00: Some remote DNS blocklist providers have blocked all IPv6 addresses of our …
22 July 2020 at 12:27 UTC

Partial Outage of Support Email  ℹ

Our Support Email servers are showing intermittent connectivity, we are Investigating. Update 14:02: All systems have returned to normal. We are liaising with our datacentre regarding the cause of the …
09 July 2020 at 16:45 UTC

Partial Outage of Support Email  ℹ

Our Support Email servers are showing intermittent connectivity, we are Investigating. Update 18:04: All systems have returned to normal. We are liaising with our datacentre regarding the cause of the …
01 April 2020 at 22:05 UTC

Connectivity Issues - Support via Email  ℹ

We are aware of connectivity issues to our Email servers and are currently investigating. No e-mail will be lost as it is currently being queued on an off-site backup relay however it maybe delayed. …

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