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DNS & Domain Names   (?) Customers using our DNS or Domain Name services Operational
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Yellow   (?) Customers on our Yellow hosting platform Operational
Orange   (?) Customers on our Orange hosting platform Operational
► ▲ Support
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Support via Slack   (?) Issues relating to customer support via Slack Operational

Incident history

08 March 2017 at 05:47 UTC

Outage of all services on Purple  ℹ

Server appears offline. We are investigating to find the cause. Update: 06:32 - Disk IO & CPU are at 100%. The server is technically up but all sites and services are so slow as to be … 24 February 2017 at 11:55 UTC

Reboot of Purple Server  ℹ

The Purple server will be rebooted Sunday between 21:00 and 23:59 UTC on Sun 26th Feb 2017 to load new a new kernel. This update patched a vulnerability that meant that a remote attacker could … 13 January 2017 at 14:59 UTC

Reboot of Purple Server  ℹ

The Purple server will be rebooted Saturday between 21:00 and 23:59 UTC on Sat 14th Jan 2017 to load new a new kernel. This update patched a vulnerability that meant that a remote attacker could … 26 October 2016 at 11:29 UTC

Reboot of Purple Server  ℹ

The Purple server will be rebooted tonight between 21:00 and 23:00 UTC on Wed 26th Oct 2016 to load new a new kernel. This update fixes the the Dirty COW vulnerability. The outage should only last … 26 August 2016 at 16:33 UTC

WordPress sites on Indigo Server  ℹ

Dogsbody Technology continuously monitors the health of our equipment and we’ve been alerted to a condition which affects the physical server on which our customers WordPress sites are hosted. While … 21 July 2016 at 11:39 UTC

PHP Upgrade on Purple Server  ℹ

We will be upgrading PHP on the Purple server between 10:00 and 11:00 UTC on Mon 25th Jul 2016. We will be upgrading the server to PHP v5.6.23-1 which is required to support some of the latest CMS … 31 May 2016 at 15:14 UTC

PHP Upgrade on Purple Server  ℹ

We will be upgrading PHP on the Purple server between 13:00 and 14:00 UTC on Wed 8th Jun 2016. We will be upgrading the server to PHP v5.6.21-2 which is required to support some of the latest CMS … 05 May 2016 at 15:00 UTC

PHP Upgrade on Purple Server  ℹ

We will be upgrading PHP on the Purple server between 16:00 and 17:00 UTC on Fri 6th May 2016. We will be upgrading to the PHP 5.5.34 security release in order to protect websites hosted on this … 07 April 2016 at 10:03 UTC

PHP Upgrade on Purple Server  ℹ

We will be upgrading PHP on the Purple server between 10:00 and 11:00 UTC on Fri 8th Apr 2016. We will be upgrading the server to PHP v5.5.33 which is required to support some of the latest CMS … 31 December 2015 at 13:42 UTC

Support email issues  ℹ

Our internal infrastructure is caught up in the massive attack going on against Linode this Christmas period. Emails to us maybe delayed and we maybe slow replying. No email will be lost as we have a …
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