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Incident history

01 August 2014 at 09:40 UTC

Reboot of Orange and Purple Servers  ℹ

Servers Orange and Purple will be rebooted tonight between 21:00 and 22:00 UTC to load new a new kernel. The outage should only last around 3 minutes while the systems reboots. 11 July 2014 at 11:26 UTC

Reboot of Purple Server  ℹ

To maintain uptime (ironically) and load some new security features we will be rebooting the Purple server between the hours of 21:00 and 22:00 UTC. The outage will only last around 3 minutes. 11 February 2014 at 13:20 UTC

Outage of services on Orange and Purple servers  ℹ

We are getting high packet loss to our orange and purple servers. Initial investigations show this is a networking issue with our upstream provider. A ticket has been raised and we continue to … 08 February 2014 at 11:33 UTC

Planned maintenance on Orange and Purple servers  ℹ

We will be upgrading the servers orange and purple over the weekend of 15-16 Feb 2014. Orange will be upgraded at 23:00 on Sat 15 Feb 2014* Purple will be upgraded at 23:00 on Sun 16 Feb 2014 Services … 28 December 2013 at 12:16 UTC

Migration of Orange DNS  ℹ

We are utilising the Christmas break to migrate the orange server to a new IP address range. This will add additional capacity as well as allowing us to start adding IPv6 services. The migration will … 21 November 2013 at 12:08 UTC

Email SSL issue on purple and orange  ℹ

We have identified an issue with users accessing email (POP3, IMAP & SMTP) via SSL. Users may see SSL warnings to say that the certificate expired today. We can assure you that the certificate has … 13 June 2013 at 22:01 UTC

Email delayed for users of Yellow server  ℹ

We have been slowly migrating users from our old Yellow server to our shiny new Purple server and planned to complete this work in June. Unfortunately the Yellow server has developed a fault which … 07 May 2013 at 22:29 UTC

Yellow server degraded  ℹ

The RAID on Yellow has become degraded and requires a rebuild. This should not cause any outage however services may run a little slow while the build is in progress. The build will be completed by … 01 April 2013 at 20:16 UTC

Purple server outage  ℹ

Unfortunately some routine maintenance to the server purple.dogsbodyhosting.net has caused it to go offline. We are investigating the issue and will aim to get it back online ASAP. Update: 21.48 - The … 25 February 2013 at 22:44 UTC

Connectivity to Purple server  ℹ

Users of our purple.dogsbodyhosting.net server maybe having issues connecting to services. Our external monitoring is showing connectivity issues from some points of the internet but not others. We …
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