No issues detected
Hosting
WordPress Hosting   (?) Customers on our WordPress only hosting platform Operational
Plesk Hosting   (?) Customers on our Plesk hosting platform Operational
cPanel Hosting   (?) Customers on our cPanel hosting platform Operational
DNS & Domain Names   (?) Customers using our DNS or Domain Name services Operational
LAMP Hosting   (?) Customers on our LAMP hosting platform Operational
Yellow   (?) Customers on our Yellow hosting platform Operational
Orange   (?) Customers on our Orange hosting platform Operational
Support
Support via Email   (?) Issues relating to customer support via E-mail Operational
Support via Phone   (?) Issues relating to customer support via Telephone Operational
Support via Slack   (?) Issues relating to customer support via Slack Operational

Incident history


01 April 2020 at 22:05 UTC

Connectivity Issues - Support via Email  ℹ

We are aware of connectivity issues to our Email servers and are currently investigating. No e-mail will be lost as it is currently being queued on an off-site backup relay however it maybe delayed. …
01 April 2020 at 22:05 UTC

Connectivity Issues - WordPress Hosting  ℹ

We are aware of connectivity issues to our WordPress hosing servers and are currently investigating. We will provide additional updates as we continue to gather information. Update 23:35: We have …
14 January 2020 at 09:01 UTC

Reboot of cPanel Hosting Servers  ℹ

our cPanel hosting servers will be rebooted on Thursday between 06:00 and 08:00 UTC on Thu 16th Jan 2020 to load a new kernel. The outage should only last around 5-10 minutes while the systems …
13 January 2020 at 13:36 UTC

Reboot of WordPress Hosting Servers  ℹ

Due to popularity; our WordPress hosting servers will be rebooted Thursday between 06:00 and 08:00 UTC on Thu 16th Jan 2020 to add more storage. The outage should only last around 5-10 minutes while …
24 October 2019 at 23:00 UTC

Reboot of WordPress Hosting server - Scheduled Maintenance  ℹ

Our Wordpress hosting servers will be rebooted Friday between 00:01 and 02:00 UTC on 25th Oct 2019 to reload a new kernel. A two-hour window is allocated. However, the actual downtime is typically …
19 September 2019 at 15:35 UTC

E-mail outage of old domains  ℹ

Between 16:35 and 20:35 BST email to our old domains (dogsbodytechnology.com and dogsbodyhosting.net) may have bounced. This was due to a error while migrating between systems and has now been …
16 August 2019 at 08:58 UTC

Reboot of WordPress Hosting servers  ℹ

Our WordPress Hosting servers will be rebooted Saturday between 08:00 and 11:00 UTC on Saturday 17th Aug 2019 to load new a new kernel. This update patched a vulnerability that meant that a local …
29 July 2019 at 14:53 UTC

Issues with contact via Slack  ℹ

We’re having issues sending and receiving some messages. Slack have an incident detailing this. Update: This is now resolved
10 July 2019 at 08:30 UTC

Office phones have intermittant connectivity  ℹ

We currently have intermittent connectivity from our office which is affecting phone calls to the business. Our ISP has been notified who are investigating. Update: 12:12: We are happy that this has …
18 June 2019 at 08:00 UTC

Network maintenance affecting cPanel hosting  ℹ

Network maintenance will be carried out between 09:00 and 09:30 BST on Tue 18th Jun 2019 Update: 09:39 This maintenance has over run, we’ll update here when we have more info Update: 10:11 This …

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