No issues detected
► ▲ Hosting
WordPress Hosting   (?) Customers on our WordPress only hosting platform Operational
Plesk Hosting   (?) Customers on our Plesk hosting platform Operational
cPanel Hosting   (?) Customers on our cPanel hosting platform Operational
DNS & Domain Names   (?) Customers using our DNS or Domain Name services Operational
LAMP Hosting   (?) Customers on our LAMP hosting platform Operational
Yellow   (?) Customers on our Yellow hosting platform Operational
Orange   (?) Customers on our Orange hosting platform Operational
► ▲ Support
Support via Email   (?) Issues relating to customer support via E-mail Operational
Support via Phone   (?) Issues relating to customer support via Telephone Operational
Support via Slack   (?) Issues relating to customer support via Slack Operational

Incident history

18 June 2019 at 08:00 UTC

Network maintenance affecting cPanel hosting  ℹ

Network maintenance will be carried out between 09:00 and 09:30 BST on Tue 18th Jun 2019 Update: 09:39 This maintenance has over run, we’ll update here when we have more info Update: 10:11 This … 05 June 2019 at 07:52 UTC

Email Server Issues  ℹ

We’re investigating issues with one of our email servers. We will be slower to respond to emails at this time as they will be delayed. If you urgently need to contact us please phone us. Update: … 01 June 2019 at 08:00 UTC

Reboot of cPanel Servers  ℹ

Our cPanel hosting servers will be rebooted between 09:00 and 12:00 UTC on Sat 1st Jun 2019 to load new a new kernel. This update patches the recent ZombieLoad vulnerability that meant that a local … 31 May 2019 at 12:22 UTC

Outage of Support via E-mail  ℹ

We’re currently investigating an issue that is affecting our external e-mail. This issue appears to be affecting a large number of servers in the same datacentre. We’ll update here when we … 31 May 2019 at 12:22 UTC

WordPress Hosting Outage  ℹ

We’re currently investigating an issue that is affecting WordPress hosting. This issue appears to be affecting a large number of servers in the same datacentre. We’ll update here when we … 29 May 2019 at 20:00 UTC

Migration of WordPress hosting server  ℹ

One of our WordPress hosting servers will be migrated this evening between 21:00 and 23:59 BST on Wed 29th May 2019 to move to a new host server. The outage should only last around 15 minutes while … 29 May 2019 at 12:15 UTC

Outage affecting WordPress hosting sites  ℹ

We’re tracking an issue affecting our WordPress hosting sites. Update: 13:30 We’ve identified an issue with the server and are taking steps to rectify this. Websites are likely to be slow … 28 May 2019 at 09:30 UTC

Slow response times due to fire  ℹ

There is a fire in our building. The company has decamped to another location and are online but at reduced capacity. Update 11:51 The fire brigade have given the all clear and we are now back online … 28 May 2019 at 09:30 UTC

Slow response times due to fire  ℹ

There is a fire in our building. The company has decamped to another location and are online but at reduced capacity. Phone calls will be routed to voicemail or our emergency on call technician for … 28 May 2019 at 09:30 UTC

Slow response times due to fire  ℹ

There is a fire in our building. The company has decamped to another location and are online but at reduced capacity. Update 11:51 The fire brigade have given the all clear and we are now back online …
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