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Incident history

02 July 2018 at 12:40 UTC

E-mail delays on mail passing through Purple  ℹ

One of our customers has damaged the reputation of the server causing e-mail to be delayed. Update: We have implemented a work around and are routing mail via another server so that it is delivered … 07 June 2018 at 14:03 UTC

Purple Server webserver restarts  ℹ

The Purple server had a few brief outages whilst configuration changes were made between 14:30 and 15:00 BST on Thu 7th Jun 2018. These issues are now resolved as the changes have been made. 23 May 2018 at 12:39 UTC

Reboot of Indigo Server  ℹ

The Indigo server will be rebooted Thursday between 21:00 and 23:59 BST on Thu 24th May 2018 to patch a new variation of the spectre vulnerability. This vulnerability meant that a local attacker could … 23 May 2018 at 12:38 UTC

Reboot of Purple Server  ℹ

The Purple server will be rebooted Thursday between 21:00 and 23:59 BST on Thu 24th May 2018 to patch a new variation of the spectre vulnerability. This vulnerability meant that a local attacker could … 08 May 2018 at 09:57 UTC

Purple server outage  ℹ

We have identified an issue with the Purple hosting server and are working to rectify it as soon as possible. Update: A failed update caused the firewall to block all traffic. We have now resolved … 04 May 2018 at 08:55 UTC

Purple server outage  ℹ

We have identified an issue with the Purple hosting server and are working to rectify it as soon as possible. Update: A failed update caused the firewall to block all traffic. We have now resolved … 02 May 2018 at 10:03 UTC

Reboot of Email Server  ℹ

Support Email services will be unavailable while the server is rebooted on Thursday between 20:00 and 23:59 BST on Mon 30th Apr 2018 to load in a new kernel. The outage should only last around 5 … 30 April 2018 at 09:37 UTC

Reboot of Email Server  ℹ

Support Email services will be unavailable while the server is rebooted on Monday between 21:00 and 23:00 BST on Mon 30th Apr 2018. This is to patch the spectre vulnerability. This vulnerability meant … 30 April 2018 at 09:33 UTC

Reboot of Indigo Server  ℹ

The Indigo server will be rebooted Tuesday between 20:00 and 22:00 BST on Tue 01th May 2018 to patch the spectre vulnerability. This vulnerability meant that a local attacker could read private data … 23 February 2018 at 10:06 UTC

Reboot of Indigo Server  ℹ

The Indigo server will be rebooted Sunday between 10:00 and 12:00 UTC on Sun 25th Feb 2018 to load new a new kernel. The outage should only last around 5 minutes while the systems reboots. Update: …
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