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Incident history

02 February 2018 at 16:24 UTC

Purple Server Network Maintenance  ℹ

The hosting provider for the Purple server will be carrying out network maintenance between 23:00 and 06:00 UTC on Wed 07th Feb 2018 The hosting provider has indicated that there may be network … 24 January 2018 at 09:24 UTC

Email server issues  ℹ

Our upstream provider is having connectivity issues. Customers may find emails to us are delayed and we may be delayed in responding to emails. Update: 10:14 - The network issues have been resolved, … 24 January 2018 at 09:21 UTC

Indigo network issues  ℹ

Our upstream provider is having connectivity issues, customers on Indigo will be affected. Update: 10:14 - The network issues have been resolved, Indigo is now operating normally 17 January 2018 at 21:44 UTC

Reboot of Indigo Server  ℹ

The Indigo server will be rebooted Thursday between 05:00 and 06:00 UTC on Thu 18th Jan 2018. This update will patch the much publicised Meltdown vulnerability on our servers host system. The outage … 04 January 2018 at 13:34 UTC

Reboot of Purple Server  ℹ

The Purple server will be rebooted Friday between 21:00 and 23:59 UTC on Fri 05th Jan 2018 to load new a new kernel. This update patched the Meltdown and Spectre vulnerabilities. The outage should … 20 December 2017 at 17:07 UTC

Migration of Indigo Server  ℹ

The Indigo server will be migrated on Sunday between 21:00 and 23:59 UTC on Sun 24th Dec 2017 to move to new hardware. The outage should only last around 10 minutes while the migration is carried out. … 17 November 2017 at 09:46 UTC

Reboot of Purple Server  ℹ

The Purple server will be rebooted Saturday between 21:00 and 23:59 UTC on Sat 18th Nov 2017 to load new a new kernel. This update patched a vulnerability that meant that a local attacker could … 19 October 2017 at 11:03 UTC

PHP Upgrade on Purple Server  ℹ

We will be upgrading PHP on the Purple server between 10:00 and 17:00 BST on Sun 22nd Oct 2017. We will be upgrading the server to PHP v5.6.31. We have fully tested this upgrade and don’t anticipate … 09 October 2017 at 09:51 UTC

Reboot of Purple Server  ℹ

The Purple server will be rebooted Tuesday between 20:00 and 22:59 UTC on Tue 10th Oct 2017 to load new a new kernel. The outage should only last around 5 minutes while the systems reboots. Update: … 27 September 2017 at 12:59 UTC

Reboot of Purple Server  ℹ

The Purple server will be rebooted today between 20:00 and 22:59 UTC on Wed 27th Sep 2017 to load new a new kernel.This update patched a vulnerability that meant that a local attacker could escalate …
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