No issues detected
► ▲ Hosting
WordPress Hosting   (?) Customers on our WordPress only hosting platform Operational
Plesk Hosting   (?) Customers on our Plesk hosting platform Operational
cPanel Hosting   (?) Customers on our cPanel hosting platform Operational
DNS & Domain Names   (?) Customers using our DNS or Domain Name services Operational
LAMP Hosting   (?) Customers on our LAMP hosting platform Operational
Yellow   (?) Customers on our Yellow hosting platform Operational
Orange   (?) Customers on our Orange hosting platform Operational
► ▲ Support
Support via Email   (?) Issues relating to customer support via E-mail Operational
Support via Phone   (?) Issues relating to customer support via Telephone Operational
Support via Slack   (?) Issues relating to customer support via Slack Operational

Incident history

01 August 2022 at 22:38 +0100

Networking outage  ℹ

We are currently tracking an outage affecting our WordPress Hosting and support e-mail systems which started at 22:38 this evening (UK Time). This seems to be a networking fault in the datacentre … 27 July 2022 at 20:00 +0100

Security Patching of cPanel Hosting server - Scheduled Maintenance  ℹ

The violet cPanel hosting server will have some downtime causing patches applied on Wednesday 27th July between 20:00 and 00:00 GMT to install a number of critical updates. These include important … 09 April 2022 at 20:00 +0100

Reboot of cPanel Hosting server - Scheduled Maintenance  ℹ

The violet cPanel hosting server will be rebooted on Saturday between 20:00 and 00:00 GMT on Saturday 9th Apr 2022 to install a number of critical updates. These include important security … 28 March 2022 at 19:24 +0100

Slow sites on WordPress hosting servers  ℹ

At 19:24 we were notified that sites on our WordPress hosting were running slowly. Investigating (28 Mar at 19:52 +0100) We have identified that one of our security partners responsible for … 12 March 2022 at 07:00 UTC

Reboot of WordPress Hosting server - Scheduled Maintenance  ℹ

Our Wordpress hosting servers will be rebooted on Thursday between 07:00 and 12:00 GMT on Saturday 12th Mar 2022 to install a number of critical updates. These include important security enhancements. … 31 January 2022 at 08:32 UTC

Networking outage  ℹ

We are currently tracking an outage affecting our WordPress and support e-mail systems which started at 08:32 this morning. This seems to be a networking fault in the datacentre hosting our … 18 January 2022 at 00:00 UTC

Scheduled Network Maintenance  ℹ

The datacentre hosting these services will be performing network maintenance on Tuesday 18 January 2022 from 00:00 (UTC) until 03:30 (UTC). During this window, they will be performing code upgrades on … 12 January 2022 at 13:24 UTC

Outage of our WordPress Hosting services  ℹ

We were alerted to an outage with our WordPress hosting services between 13:24 and 13:30 UK time. A number of malicous IPs were scanning sites causing increased resource usage. Our ratelimiting … 07 December 2021 at 23:00 UTC

Network Maintenance of cPanel Hosting  ℹ

22 November 2021 at 10:02 UTC

Support Phonelines unavaliable  ℹ

We have identified an issue with our external phone number becoming unavaliable. Resolved (22 Nov at 10:35 UTC) We have identified the issue (it was DNS) which has now been resolved. All calls in and …
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